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McDonald’s ends AI drive-thru trial after order mishaps | Science & Tech News
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McDonald’s is ending its AI drive-thru trial after customers reported errors in their orders – including bacon being added to ice cream. The fast food chain’s AI ordering system, developed by IBM, uses voice recognition to process orders and has been rolled out at more than 100 McDonald’s locations in the US since 2021. However,…
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McDonald’s apologises after IT outage shuts restaurants worldwide but rules out cybersecurity attack | UK News
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McDonald’s customers say they were turned away from restaurants around the world, including in the UK, after the fast food chain was hit by major IT problems. British diners complained about outlets being shut, despite many being able to place orders through the company’s app. Follow live:Updates on McDonald’s tech issues McDonald’s Japan also halted…